Privacy – Matheson Lang

Data Privacy Notice

Matheson Lang Real Estate values the personal information you provide to us. This Data Privacy Notice explains how we protect your personal data and how you can control how we use your personal information. If you want to change the way in which we use your data or if you have a question about how your personal information is used please contact us using the methods below:

Email: info@mathesonlang.com
Phone: +44 20 7671 1288
Postal address: 7-8 Park Place, Mayfair, London, SW1A 1LS

The information we collect

We only collect information that you give us in the course of us providing you with a service that you have requested, or when you ask us to contact you. Sometimes other companies may pass on your contact details, but we check that you have given permission to do this. Ordinarily, we will only ask for the following information:

Your Name
Your Company’s Name
Your Contact Details
Cookies
Cookies are small text files that we use to improve your experience of our website. The cookie file is generated by our website and is accepted and processed by your computer’s browser software. You can disable the cookies using your browser’s options, although if you do this you may not be able to use some of the services shown on this site.

We set no third-party (tracking) cookies in your browser.

First-party cookies are those set by our server. Third-party cookies are set by a server outside our control. We only set first-party cookies, to store any custom preferences. First-party cookies are set by our web server and shared only to our domain.

First-Party cookies we set are:

WordPress preference cookies
Google Analytics cookies

How we use your data

We use the information you give us in the following ways:

provide you with the service or information you’ve requested
keep you informed and updated on relevant products you may be interested in
improve our website and the range of services and products we provide
provide you with useful information about data news, events and conferences
administer your account
We do not store credit card details.

Who we share your data with

We will not share your data with any other company without your prior consent. We will never sell your data to another company. However, we do use the following companies for our business operations who process your data under our control:

MailChimp for our email marketing campaigns
Google.com who provide website analytic services

Under some circumstances, we may be required to disclose or share your information without your consent, for example, if we are required to by the police, the courts, or for other legal reasons. Keeping your information safe. We take data protection and data security very seriously. We have implemented a number of organisational and technical measures to ensure that only the people who need to see the data are allowed access and that the data is protected when stored and transmitted.

Data Retention

Our data retention policy details the length of time we keep the various types of personal data for. There are some statutory data retention periods that we must comply with, but in general, if we have not been in contact with you for 2 years, we shall delete the personal data we collected from you from our systems.

Data Accuracy

We want the information we hold about you to be correct. Therefore if you have new, or updated, information then please tell us about the changes.

Data Erasure

If you don’t want us to hold personal data about you any more you can request for the data to be deleted. As long as there are not statutory reasons for us retaining the data for a certain period, then we will remove your data immediately we have verified that it was you who made this request.

Subject Access Requests

It is your right to know what personal data we hold about you. If you want to find out this information then please write or email us to make your request. Once we have verified that it was you who has made the request we shall respond within a month.

What if you don’t want to hear from us?

If you decide that you don’t want to receive information from us any more, either click on the unsubscribe link in our emails, or by sending a request to stop email to info@mathesonlang.com We will then stop sending you emails immediately.

Privacy & Policy